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Fact 2:
85% of all challengeS diagnosed remotely
Published on 11-Nov-2008
It's not just a promise, it's a fact!
85% of all services and process challenges can be diagnosed remotely. Looking at the table, and assuming that each hour equates to 1000 Euro (US$ 1500) in production costs, production savings can easily total 12000 Euro (US$ 18000).
Labour costs - downtime reduction 12 hours
|
Without Remote Support |
With Remote Support |
||
|
Telephone no solution found |
3h |
Problem found remotely |
1h |
|
Plan engineer trip & travel |
8h |
||
|
Diagnose problem |
2h |
||
|
Fix problem |
1h |
Fix problem |
1h |
|
Total |
14h |
Total |
2h |
Downtime reduction 12 hours:
If 1 hour equals 1000 Euro, production savings are 12000 Euro.
